All orders will be shipped out from our warehouse in Singapore. Orders placed before 8pm Singapore Time (GMT +8) will usually be shipped out the next business day, unless we face a sudden large influx of orders (e.g. during sales).
Orders within Singapore will be sent out via Qxpress, and it takes 1-2 business days to be delivered. Free shipping for Singapore orders above US$30, and US$4 shipping fee for orders below US$30.
We ship all orders internationally from Singapore via DHL Express (primarily), UPS or FedEx. These will typically arrive at your destination within one week - sometimes even quicker than your own domestic delivery! We understand that courier shipping services can be expensive, so we are subsidising part of the shipping. cost depending on your order value. We are not responsible for any customs and taxes that may be incurred due to the order. Customers who wish to return their orders due to customs and taxes will need to pay any additional shipping cost that may be incurred.
Note: We only ship to residential and business addresses. We are unable to ship to PO Box addresses, as well as APO and FPO addresses.
|Order Value||Percentage Subsidy||
South Asia/East Asia/New Zealand/Australia
(US$12 base cost)
Continental USA, Canada, UK, Europe
(US$18 base cost)
Kuwait, Qatar, UAE, Serbia, Mexico, OCONUS
(US$30 base cost)
Rest of World
(US$50 base cost)
|US$50 - US$100||25%||US$9.00||US$13.50||US$22.50||US$37.50|
|US$100 - US$150||50%||US$6.00||US$9.00||US$15.00||US$25.00|
At this moment, we are unable to offer cheaper, non-courier/postal international delivery services as those are very unreliable, with long shipping durations, during COVID period. As soon as the situation worldwide improves and we deem non-courier options to be sufficiently reliable, we will have cheaper options available.
Last updated: 21 Aug 2021