From 29 August, new tariffs and the suspension of 2016's de minimis $800 threshold will come into effect on shipments to the United States. To protect the customer experience, Delugs will absorb all duties, taxes and tariffs on every US order. All shipments will continue to be sent as-is, so what you see at checkout is exactly what you pay — no surprise fees, no extra paperwork and no customs delays.
For businesses like ours, this change means higher operating costs. Shipping straps and accessories to overseas markets have always carried an added expense because of duties, taxes and administrative overheads. With the new US tariffs, fulfilling American orders will now face similar challenges — a 10% tariff plus 4.5% in duties.
A Longer-Term Solution
While absorbing these additional costs ensures clarity and peace of mind for our US customers today, we also recognise the importance of long-term solutions. That’s why we are accelerating efforts to stock our US-based warehouse. Keeping inventory closer to where our customers are will help reduce costs, shorten delivery times and provide a smoother overall experience.
Our Top Priority
Doing this also means that we will have to absorb the additional 14.5% as operational costs, but having inventory closer to our key markets is ultimately the best way to keep our products accessible to customers worldwide. By building up regional inventory, we can also buffer against tariff changes and give customers faster access to new releases and seasonal restocks.
Delivered Duty Paid, Moving Forward
To summarise:
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New tariffs will soon apply to all US shipments.
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Delugs will absorb all duties/taxes/tariffs for US orders.
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Our long-term strategy is to prioritise restocking regional warehouses.
We remain committed to making sure every order reaches you reliably, affordably and without complications. Thank you for your continued support as we adapt to these changes together.
