I don’t usually write reviews, but the team at DeLugs absolutely deserves the spotlight. I had a custom strap order that I humbly asked to be expedited for a wedding—and not only did they accommodate my request without hesitation, they went above and beyond to make it happen.
From the very beginning, their communication was timely, thoughtful, and personal. They didn’t treat me like just another order—they genuinely cared. Whether it was helping with tool replacements, shipping updates, or simply checking in, every interaction reminded me that DeLugs is truly for the people.
It’s rare to find this level of care, consistency, and craftsmanship all in one place. Thank you, DeLugs, for the stellar customer service and for making sure I had what I needed for a special moment. You’ve gained a customer for life.