Feeling a little overwhelmed by the wide range of products? Not sure where to even begin?
Fret not! Start with our best seller products - you can't go wrong with them! These straps are tried and tested crowd favourites, and generally go well with a wide range of watches.
The accessories within are also highly popular amongst our community of watch enthusiasts. If you're thinking of picking up a gift, one of our watch storage cases might be a good starting point!
We don't often run sales, but when we do, things can get pretty crazy! Products go out of stock as you're checking out, trying to figure out sizing and fit during the last hour of the sale, taking a long time for order fulfilment, delayed responses on our customer support lines...It isn't ideal.
The good news is that you can prepare ahead of time for our sales, and get around most of these issues with just a little bit of preparation!
Here are the best practices that we recommend you take, ahead of any Delugs sales, to get the most out of our sales!
With the large volume of orders received during the sales, do expect some delays to the time taken for order fulfillment. Orders normally take 1-3 working days (our team doesn't work on weekends), but during a sales, order fulfillment may take up to 5-10 working days or more, depending on the overall volume of sales. Our team will do their best to get all orders out as soon as possible, according to the sequence that the orders were received.
In addition, our Customer Service responses will be slightly delayed too given the large volume of inquiries. In order to minimise any further delays and issues with your order, do ensure that you order the correct lug width and length for your watch.
We hope to seek your kind understanding, and thank you for your support!